24.10.02 will be deployed to customers from 22nd October 2024 onwards, with the following additions and changes.

🔄 Changed

Schedule

• When multiple jobs with the same end time overlap before a shift ends, both jobs’ return journey chevrons will be displayed, previously, only the first job's chevron appeared. This update aligns the return journey behaviour with how the journey to the job is displayed, improving clarity by showing both chevrons when journeys overlap. (307186)

Tasks - Closed Beta

• Rating tables have been adjusted to trigger appropriately when using tasks. (273835)

• Task terminology has been updated to include 'Services', in preparation for future integration with ongoing asset work. (304950)

🐞 Fixed

Finance

• To improve performance, only the top 100 job group references will be returned when importing jobs onto a sales opportunity, reducing latency. (299030)

• For customers using the "send single email" functionality, invoices will automatically synchronise with Sage once they are marked as sent. (301974)

• The "Sales op due in X days" alert will no longer send incorrect notifications every 6 hours after the updated close date. (309664)

Reporting

• Non-hazardous waste is now correctly excluded from the hazardous waste consignment note V2. (284270)

24.10.01 will be deployed to customers from 8th October 2024 onwards, with the following additions and changes.

🔄 Changed

DashCams

• Users can now view dashcam events even if the vehicle is not equipped with a BigChange tracker, providing more flexibility in monitoring driving activity. (304787)

Schedule

• When multiple jobs with the same end time are stacked before a shift ends, both jobs’ chevrons are now shown for the return journey, rather than only displaying the first job’s return journey chevron. This matches the behaviour of the journey to the job when they overlap, ensuring clarity by overlaying both return journey chevrons. (268864)

Dashboards

• The Sales Opportunity Dashboard now includes the ability to view won/lost sales opportunities over a specific time period and any overdue sales opportunities. This enhancement helps track success and identify missed opportunities that require attention. (307960)

Blueprints

• Custom fields attached to contracts can now be imported and exported using the blueprint functionality, allowing for the easy transfer of data within a single export, making it more convenient for managing contract information. (301663)

🐞 Fixed

Finance

• Invoices are now correctly attached to jobs when Xero synchronisation is enabled, ensuring smooth integration with Xero. (261453)

• Attachments from financial documents are successfully copied to group jobs when the copy attachment option is selected, making document management easier. (288824)

• The issue causing stock line details to reset when recalculating lines on financial documents related to jobs from sales opportunities and invoices has been resolved, ensuring data accuracy. (305698)

• Recalculating line items no longer changes the quantity value when the invoice contact is changed, preserving the original data. (305190)

• A mandatory supplier field has been added when duplicating a financial document to a Purchase Order, ensuring the screen displays correctly and improving the user experience. (307698)

Microsoft Add-ins

• The online Word and Outlook Add-ins versions now load correctly when working with formulas, improving functionality and stability. (301663)

• Editing formulas with special characters is now supported in the Word Add-In, providing greater flexibility in template customisation. (307461)

CRM

• Searching for contacts with names written in Greek returns results as expected, enhancing search functionality for Greek users. (271694)

Dashboards

• Purchase order costs now reflect the correct values, even when the gross amount is lower than the unit cost price, ensuring consistency between data on the platform and reports. (300911)

• Dashboards now adhere to the specific date type and range filters, accurately displaying data according to the chosen settings. (303972)

Booking Site

• When a contact user linked to a booking site user with multiple contact persons is deleted, the booking site user is only removed if no other contacts are connected, allowing selective removal of access to specific booking sites. (286211)

Tracking

• The map now displays the Default Map View country or region for customers without tracking devices, improving clarity for these users. (297999)

• Driving time is now correctly displayed within the box border, ensuring clear and accurate information. (307188)

24.09.02 will be deployed to customers from 24th September 2024 onwards, with the following additions and changes.

🔄 Changed

Purchase Invoicing - Open Beta

• Users can now set alerts for changes in the status of purchase invoices, keeping them informed of important updates. (251016)

• From the list view, individual purchase invoices can now be placed in query, streamlining the process for addressing invoice issues. (255057)

• Users can manually approve multiple purchase invoices for payment or synchronisation with a financial package from the list view, saving time on batch processing. (268651)

Dashboards & Reports

• New columns have been added to the Group WIP dashboard, allowing users to view profit and margin values based on invoices and credit notes received, enhancing financial visibility. (302127)

• The Standard Timesheet V2 has been updated to ensure that content is only displayed to users with the correct permissions, reinforcing security and access control. (265437)

🐞 Fixed

Map

• The vehicle's street name is now visible even when travelling through locations without a postcode, providing more detailed location information. (297020)

CRM

• The contact persons window now loads reliably without intermittent hangs, ensuring a smoother user experience. (297036)

• Duplicated sales opportunities can no longer use the same reference, maintaining accuracy and preventing confusion. (303303)

• The CRM Search and "Search anything" functions now support Greek search terms, expanding language compatibility. (271694)

Resource Management

• Absences added to all resources can no longer be accidentally removed from individual resources, preventing unintended removal from all resources. (298316)

Alerting

• For web users with restrictions, the unread alerts counter icon on the top bar now accurately reflects the real unread alerts count, ensuring correct notifications. (304158)

Scheduling

• Stability improvements have been made to the weekly schedule view, enhancing overall reliability. (271066)

• Loading a saved schedule favourite view while on the schedule no longer causes delays, allowing for faster access. (294884)

Finance

• The margin value in the financial document report now correctly matches the value shown on the invoice, ensuring accurate financial reporting. (307925)

24.09.01 will be deployed to customers from 13th September 2024 onwards, with the following additions and changes.

🚀 New

Schedule All

The enhanced scheduling feature, initially introduced as a public beta in 24.04.02, is now fully launched.

Reduce the time and complexity of scheduling jobs en masse. With the new Schedule All, you can see the new routes that will be created as you schedule up to 1000 jobs with ease. Time consuming scheduling is a thing of the past, as the new mass scheduler takes into account all job constraints. Scheduling that took hours, now takes minutes.

The updated Schedule All feature builds on the original functionality, incorporating a new optimisation engine and an intuitive interface that visually displays the routes on a map prior to committing them.

Here’s a demonstration of the new feature in action:

Reports & Dashboards

• The group WIP dashboard has been enhanced to support data drill-down capabilities. Additional charts have been introduced, including Total Sales vs. Invoiced & Uninvoiced, Group Job Costs vs. PO Costs, and Margin Trends. (301961)

• The standard timesheet (v2) has been updated to display job details for assistants who have logged activity, ensuring comprehensive timesheet reporting. (289578)

🔄 Changed

Purchase Invoicing - Open Beta

• Department codes can now be added to purchase invoices, providing more detailed categorisation and reporting capabilities. (292220)

Login Screen

We are planning updates to the login screen, which will look similar to the image below.

Please note that you will still be able to log in using your existing username and password and will be rolled out in phases, ensuring a seamless transition.

🐞 Fixed

Jobs & Worksheets:

• The recurrence warning banner now correctly displays the date in the format set in user settings, ensuring consistency with user preferences. (295427)

• Worksheet branching question arrow messages now accurately reflect the conditional branching setup, providing clear guidance. (303122)

Finance:

• When creating a purchase invoice and selecting a due date from the main menu, users can now select a date against the purchase invoice without encountering a blank page, ensuring a smoother workflow. (304872)

• Nominal and Department codes are now consistently carried forward when creating a financial document from job lines, maintaining accurate financial records. (301824)

• Only a single financial document is generated when creating a financial document from job lines, even when the beta toggle is enabled, streamlining the process. (301826)

CRM:

• Users can now correctly load contacts that have been returned by a postcode search, improving contact management efficiency. (295940)

Dashboards & Reports:

• The WIP report now loads data accurately for web users with contact group restrictions, ensuring comprehensive reporting. (299142)

• Daily vehicle summary reports for Calamp tracking devices now display the correct maximum speed values, enhancing the accuracy of tracking data. (259314)

24.08.03 will be deployed to customers from 27th August 2024 onwards, with the following additions and changes.

🚀 New

Contracts

• When exporting contracts, you are able to set the contract type to be exported. (295931)

🐞 Fixed

Templates & Blueprints

• The "Send all" functionality now accurately accounts for BST by converting the user's local timezone to UTC, ensuring consistent timing across all regions. (283581)

• The "Send all" functionality now correctly respects the contract filter, ensuring that only relevant contracts are included. (299532)

• The wording for blueprints for 'Job - Financial Document (Lines)' and 'Job Finance (Lines)' is now accurate on French sites, improving clarity for French-speaking users. (298359)

• The option to create statement of account templates in PDF has been removed, streamlining the interface as this functionality has not been developed. (299562)

Jobs

• The "Send all" functionality now accurately accounts for BST by converting the user's local timezone to UTC, ensuring consistent timing across all regions. (283581)

• The "Send all" functionality now correctly respects the contract filter, ensuring that only relevant contracts are included. (299532)

• The wording for blueprints for '*Job - Financial Document (Lines)*' and '*Job Finance (Lines)*' is now accurate on French sites, improving clarity for French-speaking users. (298359)

• The option to create statement of account templates in PDF has been removed, streamlining the interface as this functionality has not been developed. (299562)

Alerting

• The alert for "has an existing flag alert" now triggers correctly, providing reliable notifications. (297782)

• The alert for "Any job of type [X] is scheduled to start in [X] hours" now triggers as expected, ensuring timely alerts. (295902)

Finance

• The number of results returned on the financial jobs page for child contacts has been increased, ensuring all valid search results are correctly returned. (286418)

• The Certificate of Completion for quote acceptance now displays activities in the correct order, ensuring the proper sequence is shown. (302143)

Dashboards & Reports

• The WIP Report now loads data correctly for web users with contact group restrictions, providing accurate and accessible reports. (299142)

• The 'Note de paiement' field now correctly displays the note/ticket field on a payment on the invoice instead of the contact name, improving clarity. (299156)

• The Financial Document report now displays the correct margin figure, ensuring accurate financial reporting. (289223)

24.08.02 will be deployed to customers from 13th August 2024 onwards, with the following additions and changes.

🚀 New

Dash Cams

• It is now possible to filter dash cam events on the map. (289736)

Contracts

• You can now import contract line items with values from jobs. (286549 & 286552)

• It is now possible to import contract keywords by using the format [KEYWORD]. (292794)

🔄 Changed

Purchase Invoices - Open Beta

Enhancements have been made to purchase invoices, which was released to open beta in 24.05.02

• Three new tabs have been added to a new list view, allowing easy filtering of PI's at key stages. (249585)

Jobs

• Group job flag comments are shown in group job list on hover as they do with single job flag comments. (297254)

🐞 Fixed

Job Management

• Custom field input now provides a dropdown with multiselect for all job type custom fields when adding as a keyword for group job details, enhancing flexibility and ease of use. (293181)

• Global holidays are now respected by scheduling, ensuring accurate and reliable scheduling. (298963)

Finance

• A new Contract Contact Keyword has been added, which is now pulled through onto Job Financial lines when generating line items from jobs/Contacts, improving data consistency. (251638)

• Special characters can now be used in the Contract consolidated line item description, allowing for more detailed and accurate descriptions. (292771)

• Auto Doc sending and sync to Xero now work seamlessly in all configuration scenarios, enhancing integration reliability. (297248)

• Xero export now uses the date format from user profile settings, ensuring consistency with user preferences. (299333)

• The "Selected jobs" link on the Jobs tab of the edit contract popup now works correctly, improving navigation and usability. (297077)

Booking Site

• Saving jobs on the booking site no longer removes the order number, ensuring that all relevant information is retained. (297489)

Dashboards

• Group WIP dashboard drill down and drill up charts now accurately reflect data that matches with financial data saved on BigChange, providing reliable and consistent reporting. (300266)

24.07.02 will be deployed to customers from 25th July 2024 onwards, with the following additions and changes.

🚀 New

Contract

• You can now import contract line items for contracts from jobs with those created periodically to represent the contract total, aggregated per invoice price. (286550 & 286551)

API

• StockItemSave can be used to update custom fields. (297188)

🐞 Fixed

Job Management

• Daily recurrences will now update correctly when changing the date for a single job and applying it to the entire series. (284536)

Alerts

• Resource names can now be included in alerts for jobs with a status of "New." (289997)

• Alerts on unscheduled jobs will now trigger according to their settings without spamming. (291895)

• Users can create alerts for job completion statuses that include ampersands. (295805)

Dashboards & Reports

• The "% of Jobs Not Invoiced" card calculation has been corrected to accurately reflect the metric.(286151)

Financial Documents

• Users are now restricted from consolidating documents of different types, with improved error messaging to guide the process. (286224)

• Synchronisation with Xero will continue through the remaining documents even if one document fails to sync. (296993)

• Notes from quotes will now automatically copy to invoices when created from a quote. (295953)

CRM and Notes

• Importing Excel files with concurrent dates and times will now proceed without errors. (280370)

• Editing notes from the CRM - Notes list view now functions correctly after filtering. (293151)

• An intermittent issue preventing further edits to a note after updating it has been resolved. (252967)

Templates

• The correct Help Centre link is now available in Word templates. (295638)

Map

• Round territories will now function correctly in BigChange after being re-saved by a client. (284596)

Resource Management

• Absence entries are now prevented from having a greater value in the "From" field than in the "To" field. (295271)

24.07.02 will be deployed to customers from 16th July 2024 onwards, with the following additions and changes.

🚀 New

Contract

• You can now import contract line items for contracts with both manually created ad hoc invoices and those created periodically to represent the contract total, aggregated per invoice price. (286535 & 286538)

🔄 Changed

Timesheet Reports

The standard timesheet report (V2) has undergone some improvements:

• A new parameter and accompanying columns have been introduced, enabling timesheet data to be filtered based on their current stage (e.g., signed, unsigned, etc.). For approved timesheets, additional information will now display the approver's details. (289310)

• An additional parameter has been added to hide inactive resources. (254846)

🐞 Fixed

Jobs:

• 3rd party worksheet answers are now reliably sent to the device when the job is scheduled, ensuring seamless completion of 3rd party worksheets. (288675)

• The routing engine now operates smoothly even when accommodating a large number of jobs in a small space. (292764)

Resources:

• Filters for resource absences now accurately account for leap years, ensuring precise data. (269389)

Alerts:

• Driving alerts now trigger correctly even when a job occurs at a different address than the contact's. (273902)

WebServices:

• The JobSave call now fully respects the "retainSecondaryPersons=true" parameter, ensuring accurate data handling. (293567)

Administration:

• User Events Export now returns data accurately in the user interface, providing reliable information. (279831)

24.07.01 will be deployed to customers from 2nd July 2024 onwards, with the following additions and changes.

🧪 Open Beta

Seamless integration meets advanced technology. Access, view and download journey recordings directly from the BigChange Map. Disconnecting cameras and manual downloads are a thing of the past!

Introducing the latest feature to enhance your fleet's safety and efficiency: BigChange Dash Cams. These AI-driven cameras are designed to identify and correct risky driving behaviours, significantly improving overall road safety. Video clips are automatically transferred with a built-in SIM card and included data, ensuring seamless and immediate access. The cloud-based storage guarantees secure and easy retrieval of recordings, providing peace of mind and reliable evidence when needed.

Our dash cams promote enhanced driver accountability and offer versatile camera solutions for all vehicle types. Seamlessly integrated with the BigChange platform, this feature ensures monitoring and advanced safety measures in a unified system.

See it in action below. 

To join the open beta, reach out to your success manager today.

What do we mean by 'open beta'. This means that these features are still in the testing phase, and we’ve made them available to you for early use. While we believe they’re functional and exciting, they might not be completely polished yet.

By using these features, you can help us make them even better! You might encounter some quirks or unexpected behaviour. Your input is incredibly valuable, and we welcome any feedback or suggestions you may have during this phase.

🚀 New

Dashboards

• The sales opportunity dashboard now allows filtering by custom date ranges, providing enhanced flexibility. (288638)

Contract

• You can now import contract line items for contracts with both manually created ad hoc invoices and those created periodically to represent the contract total, aggregated per invoice price. (286535 & 286538)

API:

• The FinancialDoc method now includes ContractID and ContractReference in the response, offering more detailed information. (293281)

• The InvoicesWithItemsByPeriod method now includes ContractID and ContractReference in the response, ensuring comprehensive data. (293281)

🔄 Changed

Mass Scheduler Open Beta

Enhancements have been made to the new mass scheduler, which was released to open beta in 24.04.02

• It is now possible to schedule multiple routes within a time slot, such as morning or afternoon slots. (282174)

• Additionally, improvements have been made to better schedule jobs with assistants using the mass scheduler. (284067)

🐞 Fixed

Jobs

• When job type automation is set up to link the original and follow-on jobs to the same group, both jobs will now always remain in the same group unless manually removed. (270635)

• When a web user is set up with a date format other than dd/mm/yyyy, any actions completed on dates in that format will now conserve the format, particularly when jobs in a group are linked using job group templates. (274410)

• Group jobs created from a quotation will now appear in the jobs tab, just like manually added group jobs. (284608)

• The Group Job Overview cost-to-date value line items will now correctly include all costs on completed job line items and group lines, taking into account line item quantities and deducting all sent purchase order values. (287936)

• View File Question files will now be delivered to every resource of a customer. (243423)

• For all non-English languages, the Job Start date remains correct and does not default to the current day upon saving a job. (273699)

• Automations that trigger a second automation to complete a job will now correctly create follow-on jobs if the job type has automation for creating follow-on jobs. (261449)

• When using resource start working location with a split shift, the correct location is now picked up from the administration settings. (262306)

Finance

• Invoices generated on the device will now have the default bank account populated, ensuring seamless synchronisation with Xero. (282183)

• Deleting a line from an invoice that originated from a quote will no longer remove a line from the original quote. (282935)

Tracking

• The maximum distance for routing calculations has been increased to 1000km. (289884)

Reporting & Dashboards

• Margin value on the invoice will now match the value displayed on the Financial Document report. (289223)

• The Sales Opportunity by Owner chart now accurately shows the correct number of records by owner, resolving previous discrepancies. (274605)

Alerts

• It is now possible to create an alert for a resource without a JobWatch licence if the resource is being tracked. (277944)

Administration

• It is now possible to correctly restore a deleted web user. If the role no longer exists, users will be advised that restoration is not possible. (264770)