25.01.01 will be deployed to customers from 14th January 2025 onwards, with the following additions and changes.

🚀 New

Environmental Agency - Quarterly Waste Report

Your Waste. Your Responsibility. Simplified.

Track it. Report it. Comply with it.

Ensure every waste stream is accounted for, every legal requirement is met, and your company remains fully compliant.

Our Quarterly Waste Report is designed to simplify compliance with Environment Agency requirements. It streamlines the reporting process for collected waste, ensuring legal adherence while promoting transparency with your customers.

Want this report added to your site? Contact your Customer Success Representative today!

⭐ Other Features

• The Waste Transfer Note has been updated to meet the specific requirements for work completed in Scotland, ensuring compliance. (319302)

• The Standard Timesheet V2 now supports CSV export and allows hiding resources with no timesheet entries, absences, or jobs, simplifying reporting. (315646)

🔄 Changed

Dashboards

• Administrators can now manage dashboard licences more effectively by controlling which dashboards individual users can view, improving customisation and access control. (319837)

• The Quotes Dashboard now includes filters for "Date Sent" and "Date Accepted," making it easier to track and manage quotes. (224093)

• The Customer Service and Invoice Dashboards have been updated to match the functionality of other dashboards, ensuring a consistent user experience. (296214 & 297251)

Route Optimiser

• The next version of the Route Optimiser (currently in Open Beta) now considers shift patterns when optimising jobs for the following day. For jobs optimised today, the start time defaults to "now + 15 minutes," enhancing scheduling accuracy. (323479)

🐞 Fixed

Automation

• Job type automation now correctly assigns 'yes/no' values to follow-on jobs, ensuring consistent automation behaviour. (321346)

Finance

• Contact person details now synchronise accurately between BigChange and Xero, improving data consistency. (317655)

Schedule

• The end location for jobs is now displayed correctly on the map for resources with gaps in working hours, ensuring accurate location tracking. (320824)

Reporting

• Web users now only see jobs on the Job Report that they are permitted to access based on their restrictions, enhancing data security and user-specific visibility. (321834)

Map

• The map has been optimised to handle and display large numbers of territories spanning vast geographical areas, improving performance and usability. (320075)

Site Wide

• Custom filters are now retained when switching between views and pages, making it easier to manage and review filtered data. (297200)

24.12.02 will be deployed to customers from 17th December 2024 onwards, with the following additions and changes.

🧪 Open Beta

Introducing the all-new Route Optimiser – built to make your day run smoother and help you save time and money! We've listened to your feedback and made improvements that are simple, powerful, and easy to use.

Here’s what’s new:

• See It at a Glance: Compare your before and after routes side-by-side on a clear map.

• Know Your Savings: Get instant feedback on the time, distance, and costs you’ve saved.

If you’ve used the Mass Scheduler or Schedule All, the layout will feel familiar and easy to pick up.

Stop wasting time on inefficient routes. Give the new Route Optimiser a go today and see how much you can save!

The clip below shows it in action:

What do we mean by 'open beta'. This simply means that these features are still in a testing phase and we’ve made them available to you for early use. While we believe they’re functional and exciting, they might not be completely polished yet.

By using these features, you can help us make them even better! You might encounter some quirks or unexpected behaviour. Your input is incredibly valuable and we welcome any feedback or suggestions you have during this phase.

🔄 Changed

Finance

• You can now add permissions to control who can see the job finance list. This makes it easy to limit access to the right people and keep sensitive information secure. (319623)

Dashboards

• The Sales Opportunity Dashboard is now available in French, making it easier for French-speaking users to stay on top of their opportunities. (315352)

🐞 Fixed

Site Wide

• Custom fields with special characters can now be searched without causing errors, improving the reliability of searches. (319785)

Schedule

• Custom fields with special characters can now be searched without causing errors, improving the reliability of searches. (319785)

Finance

• Product category auto-referencing now functions correctly when creating stock via a purchase order (PO). Consumable stock workflows remain unchanged, while non-consumable stock with auto-referencing now allows users to enter a quantity, automatically generating references for the items. (304666)

Tracking

• Street names for certain locations in Northern Ireland now display correctly, ensuring more accurate tracking data. (312246)

• When a resource’s starting contact address is updated, the resource’s start location now reflects the change automatically. (297749)

Stock

• Updates to custom field order in Stock Admin now correctly reflect on Job Stock, maintaining alignment between configurations. (274768)

• Planned stock added to recurring jobs is now applied accurately across all jobs in the series, ensuring consistency. (295425)

• Nominal and department codes are now correctly updated during stock imports, streamlining the import process. (299809)

• Long make or model names no longer push other columns out of view on the Stock and Equipment page, improving layout and usability. (307669)

Reports

• The "Worksheet Answer at Risk" alert can now be correctly filtered by contact in the Alert Report, enhancing report accuracy. (310420)

24.12.01 will be deployed to customers from 3rd December 2024 onwards, with the following additions and changes.

🔄 Changed

Dashcams

• It is now possible to view dashcam events/clips for vehicles that do not have a tracker installed. For additional information on our camera offering, click here. (311654)

Jobs

• The job dialogue window has been extended when opened from within a group job, to allow additional space for viewing content. (318906)

• Schedule All can now be used in Australia, New Zealand and Cyprus. (313559)

🐞 Fixed

Finance

• Updating the "Financially Complete" status now correctly adjusts the "Financially Complete Due Date" in the job group finances to reflect the new date. (291848)

• When importing contracts, any recurrence schedules set up are no longer overridden, preserving the original configuration. (307272)

Administration

• Users with restrictions can now update another user's group, provided the new group does not grant increased permissions. (274669)

Automation

• The JobSave automation now correctly assigns newly created jobs to a new group when the ApplyToRecurringJobs parameter is set. (310357)

• Child automations will no longer trigger incorrectly when the parent automation is a JobWatch automation with a filter trigger. (316436)

• Date operation formulas now correctly process the time portion of a date, ensuring accurate results. (317526)

24.11.02 will be deployed to customers from 19th November 2024 onwards, with the following additions and changes.

🔄 Changed

Schedule

• The quotes overview dashboard has been optimised to provide a consistent UI with other dashboards (297256)

🐞 Fixed

Jobs

• Custom field mapping for yes/no questions now works correctly within job type automations. (305432)

• Worksheet answers flagged as at risk will no longer trigger emails to resources outside the specific resource group set when a web user initiates the alert. (309847)

Finance

• Job line items now remain visible when the quantity is blank and other line items are removed, ensuring no data is inadvertently hidden. (306825)

• Invoices are now generated correctly from financial line items, with accurate currency conversion and values applied. (267554)

• The financial documents filter has been optimised for improved responsiveness when using status and state filters. (315574)

Tracking

• An issue causing incorrect maximum speed figures to appear in the daily vehicle summary report has been resolved. (259314)

Roles & Restrictions

• Users with permission to manage favourite views can now do so without requiring full site administrative access. (297156)

Reporting

• The flag status report has been optimised to ensure consistent and accurate output. (275216)

24.11.01 will be deployed to customers from 5th November 2024 onwards, with the following additions and changes.

🚀 New

Batch Job Stock

Batch Job Stock simplifies stock management by allowing you to add multiple items to a job in one go. No more repetitive actions—just select your items, add them to the job, and save valuable time. Perfect for streamlining your workflow and keeping your stock updates efficient and hassle-free.

Here’s a demonstration of the new feature in action:

🐞 Fixed

Finance

• The warning message for editing financial line items on recurring jobs has been updated to clarify that changes or additions to line items will not apply to all recurring jobs in the series. (297757)

• The "Invoice Created" customer activity can now be filtered in the job list view for easier tracking. (299626)

• A delay has been resolved when adding predefined invoicing sets with over 50 line items to quotes, improving processing time. (271551)

• Expense categories are now mandatory, ensuring they can be used consistently within the mobile application and back-office. (292783)

Schedule

• Job Type Automation now triggers only once on job completion, even if the mobile device has a poor signal or weak connection. (260175)

Map

• A UI issue that prevented driving, stopped, and idling information from displaying correctly in the journey box has been resolved.

Stock

• Job Type Automation now triggers only once on job completion, even if the mobile device has a poor signal or weak connection. (260175)

The JobWatch App for iOS has been updated to 6.22 and is available now from the Apple App Store.

Please note that to download and use 6.22, you will need to be running iOS 15 or later. Version 6.21 was an internal release and not released publicly.

🔄 Changed

• The new jobs list is now prefixed with 'Search jobs by' to improve clarity and make the feature easier to understand. (288327)

• The new jobs list can now be hidden or expanded, allowing users to free up additional screen space when the list is not in use. (298250)

🐞 Fixed

• An issue that prevented iPhone 13 users from receiving scheduled jobs has been resolved. (287852)

• Improvements have been made to prevent jobs from becoming stuck when annotating attachments in cases of poor device connectivity. (279382)

• Comments added to a worksheet on iOS are now reliably uploaded to the notes section in the back office. (296675)

• Contacts in CRM under 'Recent jobs' now correctly display recently completed jobs when logged in as a resource linked to an admin web user without restrictions. (298133)

• The issue preventing users from creating stock with an existing make/model has been resolved. (313706)

• Searching for registration on other van stock now correctly returns results for existing registrations. (313708)

24.10.02 will be deployed to customers from 22nd October 2024 onwards, with the following additions and changes.

🔄 Changed

Schedule

• When multiple jobs with the same end time overlap before a shift ends, both jobs’ return journey chevrons will be displayed, previously, only the first job's chevron appeared. This update aligns the return journey behaviour with how the journey to the job is displayed, improving clarity by showing both chevrons when journeys overlap. (307186)

Tasks - Closed Beta

• Rating tables have been adjusted to trigger appropriately when using tasks. (273835)

• Task terminology has been updated to include 'Services', in preparation for future integration with ongoing asset work. (304950)

🐞 Fixed

Finance

• To improve performance, only the top 100 job group references will be returned when importing jobs onto a sales opportunity, reducing latency. (299030)

• For customers using the "send single email" functionality, invoices will automatically synchronise with Sage once they are marked as sent. (301974)

• The "Sales op due in X days" alert will no longer send incorrect notifications every 6 hours after the updated close date. (309664)

Reporting

• Non-hazardous waste is now correctly excluded from the hazardous waste consignment note V2. (284270)