The JobWatch App for Android has been updated to 5.30 and is available now from the Android Store.

Please note, to download and use 5.30, you will need to be running Android 9 or later.

🚀 New

• Search assets by Display ID

🔄 Changed

• Enhanced performance when managing service tasks.

• Enhanced sync status visibility for assets.

• Clearer error messages throughout the app.

🐞 Fixed

• Confirm button is now more visible on smaller devices with multiple selections.

• Resolved issue preventing deselection in multi-list questions.

• Improved error messaging for job creation.

25.11.01 will be deployed to customers from 4th November 2025 onwards, with the following additions and changes.

🚀 New

BigChange Payments

• Getting paid just got a whole lot simpler! With BigChange Payments powered by Stripe, you can access cash faster, enjoy more payment options, and streamline your collections all in one seamless experience. (345068)

🔄 Changed

Scheduling

• We’ve enhanced the way repeated tasks are displayed on standard jobcards. Task numbers are now clearly shown, making it easier to identify which questions relate to each specific task. (345224)

🐞 Fixed

scheduling

• Resolved an issue where service and task information did not display correctly on custom jobcards. Details now appear accurately. (345305)

• The Financially Completed filter in the jobs List View now correctly includes jobs that are part of a financially completed group. (344285)

Templates

• The icon size on the Online Editor sub-templates now displays correctly when added to Word templates. (329591)

25.10.02 will be deployed to customers from 21st October 2025 onwards, with the following additions and changes.

🔄 Changed

Finance

• Job Financial List is now sorted by completed date in descending order by default. This change ensures the most recently completed jobs are listed first. (345333)

🐞 Fixed

Finance

• Improved sync with Xero to ensure secondary contact details are retained when updating contacts. (344900)

• Email alerts for financial document statuses now display the correct subject line, making them easier to identify. (341522)

• VAT is now correctly included on consolidated invoices. (343953)

• The ‘Select All’ option now works as expected within Financial Documents in the CRM. (345091)

Dashboards

• Now, if a Web user is re-added in BigChange after being deleted, they’ll automatically regain their previously assigned dashboards. (340641)

Stock

• You can now search for serial numbers containing special characters like & without any issues. (339216)

Blueprints

• A Job type filter is now present when creating job related blueprints for custom field columns. (341505)

25.10.01 will be deployed to customers from 7th October 2025 onwards, with the following additions and changes.

🚀 New

Standard Reports

• Vehicle Defect with Worksheets Report enhances the tracking and management of reported vehicle defects. (343190)

• Vehicle Check with Worksheets Report provides an overview of all vehicle checks and defects logged by your resources through vehicle worksheets. (310034)

• Vehicle Check Summary Report delivers a clear summary of all completed vehicle checks. (342165)

Finance

• The new Job Finance List (BETA) offers a centralised, detailed view of all financial information linked to your jobs. This feature is fully configurable, enabling you to choose, filter, display, and export the data most relevant to your needs. (344008)

🐞 Fixed

• Cancelled Group Jobs no longer appear on the Job Finance Dashboard, providing a more accurate snapshot of active job finances (343475).

• Fixed an issue preventing searches for contacts with an ampersand (&) in their reference. (339452)

• The Save button is now responsive when applying a discount/markup on a financial line item of an ad-hoc contract. (341440)

• Eliminated duplicate job arrival alerts for the Send alert when resource is X miles away setting. (312693)

• Improved system performance when retrieving unallocated jobs in the Schedule List View. (341075)

• Corrected an error in the Timesheet Summary Report where multiple absences in one day caused an incorrect 'working' hour calculation. (341120)

• Resolved an issue relating to Job Group Contact VAT Profile keyword not displaying correctly. (343798)

• Templates locked by a deleted web user are now automatically unlocked upon user deletion. (334631)

• Fixed an issue with stock item line item behaviour to prevent problems with the Sage Integration sync related to deleted stock items. (315789)

25.09.02 will be deployed to customers from 23rd September 2025 onwards, with the following additions and changes.

🚀 New

Asset Management (Beta)

• You can now create jobs directly from the Asset Service within Asset Management (Beta). Multiple services can be grouped into a single job, making scheduling easier, reducing visits. (344001)

Finance (Beta)

• We’re excited to introduce the Purchase Invoicing with Intelligent Matching (Beta) feature. This AI-powered tool automatically matches purchase invoices with supplier invoices, drastically reducing manual work and minimizing errors. (344007)

🐞 Fixed

Finance

• The Financial Jobs list now runs smoothly when filtering large parent contacts with thousands of children. Dropdowns for selecting multiple child contacts are faster and more reliable. (338535)

• Invoice level tracking categories are now transferred to Xero correctly. (343619)

• Resolved an issue where documents linked to large numbers of contacts could not synchronise. Processing now works smoothly within Xero’s limits. (343630)

• We’ve strengthened search controls so web users can now only search for invoices within their permitted contact groups. (341800)

Jobs

• Recurring jobs now create smoothly and without errors. Decimal values are no longer accepted in recurrence settings. (341603)

Fleet

• Improved the way vehicle defects are checked so that alerts are no longer duplicated. (340448)

Dashboard

• Vehicles view on the Dashboard now displays correctly, even when no recent data is available. (325938)

Templates

• Seamlessly add person names as conditions in the template expression formula, giving you more flexibility and control when creating templates. (339853)

• The Actual Duration keyword now displays correctly for jobs lasting more than 24 hours, giving you accurate reporting on all job durations. (340226)

25.09.01 will be deployed to customers from 9th September 2025 onwards, with the following additions and changes.

🚀 New

Asset Management (Beta)

• We’re excited to announce the launch of the Asset Management feature in Beta, designed to deliver a functional Planned Preventative Maintenance (PPM) system. This initial release is focused on gathering valuable customer feedback to shape the future development of asset management in BigChange.

🐞 Fixed

Finance

• Quote acceptance link in a PDF linked to a quote, the accepted quote PDF is now automatically attached to the receipt email. (340078).

• When the setting Users can only add predefined items from a contact’s price list is active, a clear warning message now appears if a predefined item is added before linking a contact (340204).

• Exports of financial documents now fully apply user restrictions (341798).

Jobs

• System-wide change that improves the performance and reliability of the Schedule All functionality, leading to a smoother user experience (339606).

• Weekly view has been enhanced so that job flags appear consistently across all job segments when a job spans multiple days (341497).

Web Services

• Web service calls have been enhanced to ensure the correct permission checks are always applied (336588).

25.08.03 will be deployed to customers from 26th August 2025 onwards, with the following additions and changes.

🚀 New

CRM

• Enhanced Attachment Management in CRM (Beta) enables users to organise and manage attachments more effectively. With this new functionality, users can create folders, upload files, and quickly find what they need using search and filter options (333801).

🔄 Changed

Reports

• This update brings integrated journey data into the Timesheet Report (Version 2), enabling quick discrepancy detection between trackers and timesheets. View a summary of expenses within the report, access weekly and monthly summaries, gain insights into engineer travel times (339740).

🐞 Fixed

Xero Intergration

• Xero Integration Sync Timeout with Xero has been improved to successfully synchronise high volumes of invoices without timing out (334692).

• Xero Invoice Intergration Synchronisation Delay has been enhanced to prevent consistent delays when synchronising contacts and financial documents (339060).

25.08.02 will be deployed to customers from 12th August 2025 onwards, with the following additions and changes.

🚀 New

Dashboards

• The Fleet Emissions Dashboard is now available to all customers. Monitor and optimise your fleet’s performance with key charts tracking CO2 emissions and distance travelled. (339830)

🐞 Fixed

Jobs

• Documents created on a job. The system will now correctly identify and update existing documents with the same name, preventing duplicates. (340144)

The JobWatch App for iOS has been updated to 6.24 and is available now from the Apple App Store.

Please note that to download and use 6.24, you will need to be running iOS 15 or later.

🐞 Fixed

• Consignments are now correctly displayed on the BigChange App, enhancing the app's reliability and usability for users managing consignments. (329608)

🔄 Changed

• Jobs list default sorting improves the user experience by organising jobs in a more logical order, making it easier for users to find and manage their tasks efficiently. (323655)