25.05.02 will be deployed to customers from 20th May 2025 onwards, with the following additions and changes.

🔄 Changed

• Job Performance Dashboard: Now displays the status comment when a job is completed with issues, making it easier to identify faults and analyse the causes of failed jobs. (321522)

• Financial Dashboard Enhancements:

  • Purchase Invoice (PI) data has been added to improve financial visibility.

    • Please note:

      1. PIs are currently linked to purchase orders (POs), not directly to jobs. Work to link them to jobs is planned for October.

      2. A single PO may be associated with multiple PIs.

      3. PI and PO values may differ if additional lines are added to the PI. (336038)

  • New columns added:

    • Job Order Number (for individual jobs)

    • Group Job Order Number (for group jobs)

    • Contact Name

🐞 Fixed

Reporting

• The Stock Reorder Level report now accurately reflects user permissions and restrictions, ensuring users only see relevant data. (335973)

Templates

• Child automations now work seamlessly with template keywords, improving automation flexibility. (330369)

CRM

• Contacts with identical names now display correctly in the contact list, making it easier to distinguish between them. (333837)

Jobs

• Users with job category restrictions can now view newly created categories, enhancing job visibility. (330932)

• Invoices are now consistently marked as sent when sent by email with a job card attached. (297959)

• The Route Optimiser now correctly adjusts for daylight saving time when calculating shift start times. (336634)

• Job duration is now accurately displayed in Weekly View, even for jobs that extend past midnight. (333047)

• The Schedule All functionality has been made more stable and reliable. (337449)

• The Route Optimiser now correctly takes into account the “Time between jobs” setting when scheduling multiple jobs. (323938)

Finance

• The Xero Sync Status filter now works as intended when exporting results, improving data management. (334714)

• Importing predefined invoice item sets now correctly performs validation only—no data is imported during validation. (334928)

• Xero contact sync now correctly maps both landline and mobile numbers into BigChange. (335033)

Stock

• Stock movement times are now displayed accurately on the stock movement history page, ensuring reliable audit trails. (301945)

25.05.01 will be deployed to customers from 6th May 2025 onwards, with the following additions and changes.

🚀 New

Dashboards

• A newfinance dashboard offering a detailed overview of the financial performance of jobs and group jobs. Track sales, costs, profit, and margin at every stage of the job lifecycle, regardless of status. Financial data can be analysed by job type, category, resource, contact, and vehicle to support informed decision-making.

Blueprints

• Easily export only the finance-related data you need with the newjob group finance blueprint options. Choose from fields such as Site, Site Reference, Site Address, Parent Site details, Selling Price, Left to Invoice, Job Group Owner, Planned Start/End Dates, Job Completion Date, and Sales Opportunity Reference. Multiple blueprints can be saved for different use cases, streamlining data exports.

🐞 Fixed

Scheduling

• The new Route Optimiser now handles longer waypoint names (over 50 characters) without issue, ensuring smoother job loading and planning. (331405)

Reports

• Running the Speeding Report is now error-free, delivering reliable insights without interruption. (314059)

Automation

• Creating complex logic is now more seamless—nested automation formulas can be named without the window closing unexpectedly. (317947)

• The What3Words integration now functions reliably in automation workflows, enhancing location accuracy. (336706)

Messaging & Document Sending

• SMS messaging within CRM now behaves consistently across the system, improving communication reliability. (329408)

• The BCC field in automated document sending now validates correctly, preventing issues and ensuring messages send successfully when BCC emails are within the 300-character limit. (327880)

Invoicing & Payments

• Template keywords for ‘Amount Paid’ and ‘Balance Due’ now work as expected when using BlueSnap, ensuring payment information displays accurately. (329550)

25.04.02 will be deployed to customers from 23rd April 2025 onwards, with the following additions and changes.

🔄 Changed

Dashboards

• Help text has been added to the Customer Services, Invoices Due, and Sales Opportunity dashboards, providing clear guidance on which metrics are shown and how they are calculated. (311700, 311701, 310413)

Reports

• Standard Job Card for Booking Site: Now includes job details, improving visibility and context. (265190)

🐞 Fixed

Reports

• The Timesheet Report V2 no longer includes an extra day when using date filters. (328724)

• The Job Type field now functions correctly on the Assistant Job report. (334691)

Jobs

• The Scheduling Assistant no longer suggests overlapping start times for jobs. (335480)

Alerts

• Asset Defect Status alerts now trigger on the correct days as specified, rather than on the date the alert was created. (334675)

Custom Fields

• A warning message is now displayed when moving a vehicle to a different group, alerting users that custom field data may be lost. (311093)

25.04.01 will be deployed to customers from 8th April 2025 onwards, with the following additions and changes.

🔄 Changed

Dashboards

• Job Financial Dashboard: Added help text to improve clarity around the data displayed and its calculation. (330219)

• Quotes Dashboard: Now clearly shows which job types, customers, and team members generate the most quotes and value — supporting trend analysis, resource allocation, and better decision-making. (322322)

• Quotes Overview Dashboard: Now includes helper text for each widget, making it easier to understand the data presented.

• Resource Utilisation Dashboard: Updated to align visually and functionally with other dashboards, providing a more consistent user experience. (297260)

Reports

• Financial Document Report: Now includes the Series column for purchase orders, where applicable. (319299)

🐞 Fixed

Reports

• Scheduled reports now function correctly regardless of the timezone settings of the user who created the schedule. (324337)

• Reports scheduled at 23:00 are no longer received twice. (326051)

• Financial Document Report:

  • Filtering by resource now correctly displays only invoices for jobs assigned to that resource. (333923)

  • Filtering by job type now returns the correct jobs. (334119)

Jobs

• When a job status is updated by an unlinked web user, the correct owner and ID are retained for accurate reporting. (327906)

Worksheets

• Contact-specific files are now displayed correctly when multiple versions are available. (321605)

Custom Fields

• Custom field data is now correctly shown when adding stock items to a job. (321510)

• System list values now appear correctly on the contact overview, instead of displaying as raw JSON. (312713)

Templates

• Conditional formulas within templates now correctly interpret numbers with three or more decimal places. (326383)

WebServices

• ReportDriverPerformance has been updated to ensure calculation logic matches the data shown in the corresponding report. (328839)

25.03.02 will be deployed to customers from 25th March 2025 onwards, with the following additions and changes.

🔄 Changed

Administration

• To maximise the benefits of the BigChange system, linking a web user to a resource is strongly recommended. The UI has been updated to clearly indicate how many users are not linked and highlight those requiring attention. (319353)

Reports

• Timesheet V2: A new parameter has been introduced to allow job data to be hidden, simplifying payroll processing. (317643)

• Landlord Gas Safety Record: Customers can now generate this job card with an optional Danger Notice. (291167, 293169, 293170)

Please be aware that users with a V12 Danger Notice and Gas Safety Records for domestic job cards should contact support. This will ensure that the correct set of worksheets is added to your site to populate the data correctly.

🐞 Fixed

Jobs

• Photos attached to a job with visibility set to 'Job Card' now display correctly when using the 'Job Card without Notes' format. (332652)

• PDFs downloaded using the 'Send All' functionality now open correctly instead of displaying a blank page. (319290)

Contacts

• After completing a contact merge, users are now correctly returned to the Entity Data Fix page, allowing them to start a new merge if needed. They can successfully select a 'To' and 'From' contact and complete a second merge without errors. (314106)

25.03.01 will be deployed to customers from 11th March 2025 onwards, with the following additions and changes.

🔄 Changed

• Planned duration has been added to the job performance dashboard for a comprehensive view of high-performing resources (328149).

🐞 Fixed

Finance

• Xero users can now successfully sync purchase orders after improvements to how validation errors are stored. (315848)

• A Contact Name column has been added to blueprint export options for ad-hoc contracts and contracts based on job values. (316414)

• The Booking Site option is no longer displayed when creating a financial document at the group job level, as this functionality is not supported. (317204)

• Contracts configured to generate line items representing the total value per invoice now correctly account for quantity in calculations. (317532)

• Invoices generated from a contract with '--Default Template--' set in the invoice settings no longer require a manual re-save to generate a PDF. (311415)

• An issue causing sporadic admin errors when opening financial documents has been resolved by capitalising certain parameters and removing case sensitivity. (313565)

• Xero exports (with expanded lines) are now correctly ordered by invoice creation date. (314054)

• Deleted predefined invoice items no longer cause issues when generating PDFs. (317778)

• Line item descriptions on invoices generated from contracts now correctly use the contract contact when this behaviour is enabled. (327385)

Fleet

• Users can now convert old-style vehicle checklists to the newer worksheet format without encountering errors. (331823)

Resource Management

• Users with 'View Own Timesheet Activities' permission can now see their own timesheet activities. If they also have 'Edit Timesheet Activities', they can edit only their own activities. To view and edit all timesheet activities, both 'Edit Timesheet Activities' and 'View All Timesheet Activities' must be selected. (323611)

CRM

• CRM searches now correctly return results for contacts that include the & character. (326319)

Booking Site

• When a booking is made for a job type where 'Force user to enter order number' is enabled, the order number (reference) field is now mandatory. (312204)

Alerts

• The 'Scheduled' status alert now functions correctly on the job originator’s site for jobs sent via the network. (330359)

• Alerts are now accurately recorded in the "Alerts Raised" list on the date they were sent, with the correct date displayed in the Date column. (317659)

Reports

• The Timesheet v2 report now consistently displays data whether filtered for a single resource or all resources. (330112)

• The Timesheet v2 report no longer includes blank pages at the beginning when filtered by a specific resource group. (327839)

25.02.02 will be deployed to customers from 25th February 2025 onwards, with the following additions and changes.

🚀 New

• New template keywords – Total Cost, Margin, and Margin (%) – have been added, enabling automation and alerts to trigger when jobs do not meet the required margin. This helps ensure profitability and proactive decision-making.

• Waste industry reporting has been enhanced—customers now have access to the Generic Hazardous Waste Report and the National Operator Waste Return, simplifying compliance and regulatory reporting.

🔄 Changed

• The Job Performance Dashboard now includes all top performers, rather than just the top 10, providing a more comprehensive view of high-performing resources.

• Dashboards now fully respect platform restrictions, ensuring that jobs displayed on the Job Time Adherence Dashboards accurately reflect restriction settings.

🐞 Fixed

Jobs & Scheduling

• When changing a job contact’s parent contact via the contact dialogue (launched from the job dialogue), the primary person for the new parent is now correctly updated on the job, ensuring documents are sent to the right recipient. (294895)

• Recurring linked group jobs can no longer be rescheduled via calendar views, aligning with job edit restrictions. (300492)

• Job activity is now correctly recorded when using a combination of templates between single and group jobs, ensuring accurate activity tracking. (313579)

• The scheduling assistant no longer suggests already double-booked times for job planning, preventing conflicts. (314228)

• Enhanced monitoring for new travel time calculations now ensures travel home time chevrons display correctly on the schedule. (320980)

• The Selected Jobs button within a contract on the job grid now allows users to perform actions such as rescheduling, cancelling, or reallocating jobs. (330161)

• "Note to Client" and "Internal Note" fields are now truncated when assigning a quotation to a job, preventing error messages. (312806)

Fleet

• French users can now edit and manage vehicle details without needing to remove spaces in numeric fields. (315038)

Map

• Jobs with multiple stops now correctly appear on the map, ensuring accurate job location tracking. (328165)

Contacts

• Group Job Overview figures now display correctly after a quote is converted, ensuring accurate reporting. (326511)

Finance

• The online payment link keyword now only generates a valid payment URL for invoices or proforma invoices, preventing incorrect payments on non-payable documents. (329783)

• Users of Xero can now attach quotes and purchase orders as job attachments without issue. (315055)

• Special characters in sales opportunities custom fields are now correctly handled, improving data entry flexibility. (317940)

• When importing contracts, the VAT code is now correctly set if a VAT rate is included. (312541)

• The predefined invoice item columns in line item templates now dynamically adjust based on the number of custom fields, up to a maximum of two. (312671)

• Financial templates now validate correctly without errors, ensuring smooth processing. (307050)

• Predefined invoicing items exempt from Domestic Reverse Charge (DRC) now correctly display the Total Excluding VAT. (297633)

• Invoice line items now display with the correct font when generated from a template, ensuring document consistency. (298999)

Web Services

• The GenerateFinancialDocForJob API call now allows users to set the Bank Account as needed, improving financial document flexibility. (314955)

The JobWatch App for iOS has been updated to 6.23 and is available now from the Apple App Store.

Please note that to download and use 6.23, you will need to be running iOS 15 or later.

🐞 Fixed

User Interface

• The keyboard now closes as expected when performing a search on the Job List or CRM screens, streamlining navigation. (311612)

• The photo annotation feature now correctly displays "Save" instead of "Cancel," ensuring clear and intuitive functionality. (314216)

Jobs and Scheduling

• Users now reliably receive newly scheduled jobs, ensuring no disruptions to workflows. (320013 & 322157)

Stock Management

• All stock items are now correctly displayed on jobs sent to the iOS app, ensuring comprehensive visibility of stock data. (315319)

Performance

• JobWatch now operates smoothly on iOS 18.1.1, resolving lag issues and enhancing performance. (323219)

25.02.01 will be deployed to customers from 11th February 2025 onwards, with the following additions and changes.

🔄 Changed

Schedule

• Users can now select multiple job categories when viewing jobs in list view, making it easier to filter and manage jobs. (323026)

Dashboard

• The Quotes & Invoices Dashboard now displays the web user who created a document, rather than the last person to update it, improving accuracy. (304579)

• Expanding on the updates introduced in 25.01.01 and 25.01.02, the Job Performance Dashboard now respects user-specific restrictions, ensuring access aligns with configured permissions. (322047)

🐞 Fixed

Dashboard

• The Resource Utilisation Dashboard now calculates values accurately, preventing incorrect data from being displayed. (309858)

Alerts

• Expense alerts now trigger only when programmed to do so or when status changes occur, preventing unnecessary notifications. (312929)

• MOT alerts now trigger correctly, ensuring timely reminders. (324081)

Finance

• Opening a Group Job via a financially complete individual job within it no longer prevents financial documents from being created at the group level. (316500)

System-Wide

• The primary navigation bar no longer flickers for Mac users accessing BigChange via the Safari browser, improving UI stability. (325800)